Tender description

The Information office for fruit and vegetables (OFG) operates the School Fruit Scheme subscription system that applies to all primary and secondary schools in Norway on behalf of the Norwegian Directorate of Health.There is a need for a call centre service for this subscription scheme, the need is particularly large at the start of term. Enquiries can be by telephone, e-mail and by the conversation function on the Internet (chat). In addition some letters are to be sent out with an information sheet and a school fruit card.
Main CPV code 79512000

Bidding information

You can only currently bid on this tender directly, and not via Tender Search. For full bidding contact information, please upgrade your account.

Subscription plans

Bidding deadline

5 Nov 2018

44 days remaining

Total estimated value

NOK 5.0 million

Locations

Norway, Langhus

LOTS ASSOCIATED WITH THIS TENDER

Lot

Value

NOK 5.0 million

Lot The following estimates are based on experience and expectations and are per annum:— Number of telephone calls: 4 500,— number of emails processed: 5 000,— number of chats on the Internet: 700.Point 6 in the contract details the opening hours and personnel resources that must be used. The opening hours and resource use can be changed in the contract period, based on need/an evaluation of traffic. See the tender documentation for further information.

Main site

Langhus

Renewal description

Can be renewed through a new tender.

SIMILAR TENDERS

Construction structures and materials; auxiliary products to construction (except electric apparatus)

United Kingdom of Great Britain and Northern Ireland

Value: Not specified

Lift-maintenance services

United Kingdom of Great Britain and Northern Ireland

Value: 3.7 million Pound Sterling

Provision of training services in the fields related to Maritime Safety and Protection of Marine Environment and Quality Audit Management

Portugal

Value: 260,000 Euro

Accounting and auditing services

United Kingdom of Great Britain and Northern Ireland

Value: 300,000 Pound Sterling

Cleaning and sanitation services in urban or rural areas, and related services

Macedonia (the former Yugoslav Republic of)

Value: 5.0 million Denar

Television and audio-visual equipment

United Kingdom of Great Britain and Northern Ireland

Value: 1.0 million Pound Sterling

Medical equipments

United Kingdom of Great Britain and Northern Ireland

Value: 560,000 Pound Sterling